The latest from the blog

I thought this business would work but I was wrong.

I thought this business would work but I was wrong.

Last week, I found out something that made me sad. The AllBright - the UK’s first private members’ club for women - is going into administration. What a shock - particularly because I was one of the founding members of this organisation! When it launched back in 2017,...

Why Customers Tell WHITE LIES (to You AND Themselves!)

Why Customers Tell WHITE LIES (to You AND Themselves!)

They say that “the customer is always right.” It’s sort-of true… But not always. Because sometimes a customer might lie to you (and themselves) about the REAL reason they want to buy something from you. It’s not a mean-spirited lie that’s designed to deceive anyone....

The Secret of  TIME PRINTING

The Secret of TIME PRINTING

There’s a series on Apple TV called Slow Horses. It stars Gary Oldman and it’s about a team of burnt-out rejects from MI5 who keep getting caught up in violent escapades. Although the word ‘slow’ is in the title, these guys are constantly racing against time. Running...